Have to be honest, vehicle returned with more issues than it began with.
Thanks for the offer, however as mentioned below all damages have been repaired by the dealership (I referenced in bullet point #20). Unfortunately, I am unable to revise my rating in good conscience as it is a true and accurate depiction of my experience and service received at AAMCO. The only way to make it right at this point is to proffer reimbursement for the additional expenses incurred in having these issues fixed and my vehicle returned to working order.
Best,
13) Dealership ordered 2nd parking neutral switch.
21) Diagnostic & Correction of Pinched Wire = $428
19) No acknowledgement of improper routing of transmission cooler lines.
22) Rerouting of Transmission Cooler Lines = $0 (dealership generously repaired at no cost)
I was truly impressed with the service and it wasn't expensive. Mr. Ron was very friendly and even though they couldn't find anything wrong with my car the mechanic fixed another problem for me at no charge. I highly recommend this location for any of your vehicle needs.
17) Returned to AAMCO and told they will order and replace the neutral safety switch.
7) Came to pick up vehicle and it won’t start.
Monday, May 22nd – Friday, June 2nd
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15) Dealership replaced solenoid. Still won’t start.
18) Informed no warranty for wiring issues, even those caused by the company. Handed booklet on warranty information.
Tuesday, May 16th – Friday, May 19th
Saturday, June 3rd – Wednesday, June 7th
Monday, June 12th – Thursday, June 22nd
3) Torque Convertor replaced.
They helped me save a lot of money. Was told at another place the issue, and they advised everything was ok with that issue. Things done timely and reasonable price. Thanks Ron.
11) Took car to dealership to double-check AAMCO’s work.
Dear Owner-
1) Warranty that I purchased was deleted from AAMCO’s computer system.
20) Return to dealership to have everything AAMCO messed up fixed properly. $$$
2) Tracked down original invoice showing purchase of warranty.
10) After jiggling the steering wheel and gear shift the car finally started.
14) Dealership replaced parking neutral switch again. Still won’t start.
I was pleased with the customer service as well as the work. Needed another transmission I had no complaints.
**Total out-of-pocket expenses = $428
*Incidentally, was not charged a single dollar by the dealership for labor, parts, or the loaner car they provided me the entire time my vehicle was in their possession.
9) Stopped at nearby Speedway, once again vehicle won’t start.
6) Replaced front pump that was damaged during repairs.
Lori
4) Returned vehicle because issue was not resolved.
So far so good. At this point I have had my motor mounts replaced here for over $1000 less than quoted by Evan's on Morse road. I have also had my oil changed with Mobil 1 for less money than charged at Evans. Overall everyone has been very nice at this location. I will return.
16) Dealership advised me to return vehicle to AAMCO to fix potential wiring problems that occurred after they replaced the torque convertor. Also informed AAMCO routed the transmission cooler lines improperly.
8) Owner came outside to start it for me (asked if I pushed brake down when turning key).
12) Dealership replaced parking neutral switch. Still won’t start.
5) Replaced solenoid, now informed car won’t start.
Aamco Transmissions Total Car Care is a US Car Repair based in Reynoldsburg, Ohio. Aamco Transmissions Total Car Care is located at 6450 E Main St, Reynoldsburg, OH 43068, USA.
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